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The Marriage of Coaching and Training
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Event Id: 4033 |
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Category:
Seminar |
Date
Sunday, December 21 2008 from 11:15am to 2:15pm
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Location
Henderson House
99 West Cliff Road
Weston, MA 02493
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Offered By
SOCAP, Society of Consumer Affairs Professionals |
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Contact
Valerie McSorley
Avant Garde Events, Inc.
617.935.9040
valerie@avantgardevents.com
www.myeventguru.com/link
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Details |
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Description
Join the Society of Consumer Affairs Professionals (SOCAP) New England Chapter as we present, "The Marriage of Coaching and Training". The event will be held on Dec. 10, 2008 at the Henderson House located in Weston, MA.
Does your company invest in training that is forgotten too soon? Are your Supervisors, QA Specialists and Coaches pulled in so many directions that front line staff gets merely minutes of developmental coaching in a typical month? Do you have new procedures or standards that need to be reinforced so change happens sooner rather than later?
In this 90-minute program, learn what many great companies are doing to take their training curriculum into the real world and make it stick. Without spending additional money.
See, hear, try out, and discuss examples of powerful developmental activities that can be delivered by anyone in any department in as little as 20 minutes.
Learn how to take 5 types of activities back to your business and customize them to reinforce your training initiatives now and in the future.
Leave with new inspiration and an 18-page handout that will make 2009 a year of learning for your teams.
Additional Info
Meeting Agenda:
11:15 am - Registration and Check In
11:30 am - Welcome: “How to Use Today’s Program & Socap Resources to Meet Your Goals”
11:45 am - Buffet Luncheon
12:45 pm - Speaker Presentation, "The Marriage of Coaching & Training"
2:15 pm - Parting Thoughts and Gifts
About Your Speaker:
Ronna Caras is a 20-year veteran consultant and trainer who never stops breaking the rules. Her fresh approaches to connecting with customers, infusing sales into service conversation, and developing coaches have earned enviable results for premier global firms including BMW Financial, Casual Male, Digital Federal Credit Union, New Balance Athletic Shoes, Oreck, Pepsi, Staples Corporation, Vonage, and many more. You can learn more about Ronna Caras methodologies and tools at www.myeventguru.com/link or download complimentary white papers webinars and success stories at www.carastraining.com.
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